The duty to investigate is now law. Chile’s Karin Law · Mexico’s LFT reform & ILO C190 · Colombia’s Law 2365
Representative cases

The method, in action

Six situations that show how IEC works: what arrived, what was done, and what held up afterwards. No names, no identifiable sectors, no embellishment.

Anonymized composites. Identifying details (sectors, figures, roles and timelines) have been altered to protect the confidentiality of the parties; the methodological patterns are faithful to the firm’s practice.

SEXUAL HARASSMENTManufacturing · Mexico

A complaint against a manager, with the reporter in his chain of command

Situation

A line operator reported advances and veiled retaliation from her shift manager. The immediate risk: she reported directly to the respondent, and the plant had been running on rumors for weeks.

Intervention

Route signed within 36 hours with interim measures: temporary reassignment of supervision, without touching the reporter’s position or pay. Nine interviews in methodological order, analysis of voluntarily provided messages, and a tested chronology.

Outcome

Conduct substantiated under a preponderance standard declared in the report. The termination was executed within the legal deadline with the decision matrix as support. The subsequent lawsuit was dismissed: the file withstood full scrutiny.

CONFLICT OF INTERESTMining & services · Chile

A recurring vendor with an undisclosed family tie

Situation

An anonymous report alleged that a procurement lead was steering awards to a company tied to a close relative. Three years of purchase orders in question.

Intervention

Documentary analysis of awards, corporate verification of the vendor, and interviews across the procurement circuit. The respondent answered every finding in a due-process interview.

Outcome

Partially substantiated: the tie existed and was not disclosed; the alleged overpricing was not proven. Proportional sanction, conflicts registry update, and a redesigned approval threshold. The nuance matters: concluding only what the evidence supports is what makes a file defensible.

COLLECTIVE HARASSMENTIndustrial plant · Colombia

A collective complaint against a middle manager, with an overwhelmed coexistence committee

Situation

Seven people in one area signed a complaint over humiliating treatment. The labor coexistence committee, untrained for a multi-party case, had stalled for two months while the climate deteriorated.

Intervention

IEC took over as external investigator under Law 2365 of 2024: investigation plan, sixteen individual interviews under a uniform protocol, and cross-consistency analysis of the accounts.

Outcome

Harassment was not substantiated as sanctionable conduct, but the investigation documented objective management and communication failures. The report clearly separated the two planes and recommended an intervention plan with 90-day follow-up. The company met its legal mandate and the area returned to normal operation.

TIME FRAUDLogistics · Peru

Altered time records at a distribution center

Situation

Internal audit flagged anomalous clock patterns on night shifts: exit records after the physical closing of the center. Suspicion reached a supervisor and four operators.

Intervention

Cross-referencing of biometric records, security logs and vehicle access; interviews with gradual presentation of documentary evidence, from the perimeter inward.

Outcome

Substantiated for the supervisor (who authorized and benefited from the scheme) and two operators; not substantiated for the other two, whose anomalous records had a verifiable operational explanation. Sanctions differentiated by degree of participation, consistent with internal precedent.

RETALIATIONCorporate · Mexico

A termination scheduled three weeks after an internal complaint

Situation

HR was preparing an analyst’s exit for "underperformance." The detail: twenty-one days earlier, the analyst had reported irregularities involving his director. Nobody had connected the two facts.

Intervention

Retaliation review before execution: chronology of performance evaluations against the complaint date, interviews across the decision circuit, and traceability analysis of the performance file.

Outcome

The negative evaluation was built after the complaint, with no prior support. IEC recommended suspending the exit; the company reversed it. Cost avoided: a retaliation lawsuit with documentary evidence against the company, among the most expensive to defend in any jurisdiction.

WHISTLEBLOWING SYSTEMRegional · Multi-country

Rebuilding trust after a sensitive case leaked

Situation

An internally handled case leaked: the respondent learned who had reported before the first interview. Channel reports dropped to zero over the following quarter.

Intervention

Independent review of the full flow: who touched the information and when, procedural gaps, and a redesigned circuit with mandatory acknowledgment, written triage criteria and assessment outside the implicated chain of command.

Outcome

The leak point was identified and corrected; the new flow launched with quarterly metrics to the committee. The channel recovered volume within two quarters. The lesson this case leaves: channels do not fail on technology, they fail on process.

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