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A confidential
consultation.

30 minutes with the firm’s leadership: how your company receives and handles complaints today, against what the law already requires.

Book a diagnostic
Active complaint

Do you have a case right now? An investigator responds the same business day.

Urgent attention

Your message is treated as confidential from first contact. Do not include third parties’ personal data at this stage; case details are addressed in the session, under the appropriate safeguards.

Direct route, recommended

Book 30 minutes on the calendar

No back-and-forth emails: pick the time that works and the session is confirmed instantly.

Book on Calendly
Direct contact

contact@iecadvisory.com

Response within one business day. For urgent matters with statutory deadlines running, say so in the subject line.

iecadvisory.com · LinkedIn

Mexico · Chile · Colombia · Peru, EN / ES

Before you write

If you don’t have a case yet and want to size your exposure, the maturity assessment takes five minutes and generates a personalized report.

Start the assessment

Also see the FAQ, many questions on scope, confidentiality and pricing are answered there.